Anonymous

CCNow - Payment Processing Service Review

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I used ccnow for two years without any issue. Now they are not sending me my hard earned money for two months. They are not replying to my messages even.
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Reason of review:
Problems with payment
2 comments
Guest

We have an account with ccnow, User name: bakerami, email address: artworld@***.com. I have a problem regarding a previous payment which we have not received it yet.

We should receive that payment as an exchange of products which we sold to our clients in the USA.

We have emailed ccnow and Thorsten Felstead - Head of Risk, Snorrason Holdings four times demanding an immediate release of the payment. Unfortunately they did not make any attempt to contact us regarding same.I think this man and ccnow are scammers.

Isayah Yhi

Hi , did you received your money by now ??? please help Im the same situation as you

they owes me my money since May 15 , it is going to be nearly 2 month and there is no way to could contact them or to receive a solution.

hope you would reply about your experience

thanks

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Anonymous

CCnow is not sending the payments....

We are dealing with ccnow from 2004... But suddenly with start of 2017 new management of ccnow have stopped sending payments.

They have different excuses... 1-We have changed the bank and will send you payment from Ireland. 2- Our bank has some problem... 3- Your bank has returned back the money..(while our bank does not, it is rule in Pakistan) 4- Our man made an error in sending payment...

and after that no reply of mails... first payment was 5000+ USD then they added a payment of USD 1300 and total became USD 6900+... they show it on account as sent... but in 3 months it does not reach...

After that there was a few new sales and they told they have sent another amount of USD 3300... but it is also no where... NOW there are pending orders in our account but we are no more shipping the order and no reshipment for lost package...

CCNow.com is no more replying the mails..... Yahya Naveed Ali Ambrina Corporation www.ambrina.com

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Reason of review:
Problems with payment
4 comments
Guest

I don't get my payment from 09/27/2017

I contacted but no response any my question

SCAM is here

Guest

We have been using ccnow since 2006 and never had any issues until 4 months ago.They owe us our payout and it has been months.They keep saying the sent it or either they had to resend it or they had to process it manually...blah blah...The $$$ never hits the bank account.Currently cancelling any pending orders with them and reissuing paypal invoices to those customers.Tired of their excuses! If you are thinking of using them DON'T!

Guest

Since January 2017 CC now has not paid our Company what it is owed in over 3 months. Furthermore they are not responding to queries.

This company is acting fraudulently.

Buyer beware. We re now seeking legal redress.

Guest

Yes, I also waiting for the money. got stuck almost 10,000 USD.

Can you do it something to get money back from them ..?

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Anonymous
map-marker Mitcham, Merton

Ccnow/soviet-power

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Ordered a uniform that never came, instead I got a couple of coats. TATYANA at Soviet-Power wanted me to send them on to another address my own expense !

I wasn't going to do that til I got my uniform! She kept contacting me saying that she would pay me back the shipping costs. She kept saying that my uniform was on the way but after a couple of months it still hadn't come but she still had the cheek to ask me to phone the proper recipient of the coats and organise the delivery. Eventually after I contacted the marketing company CC NOW that I was purchasing through, and after they gave her a bollocking, she refunded me for the uniform that had never arrived.

Out of courtesy and many calls to the proper recipient, I repackaged the coats, drove them down to the depot and sent them at my own expense. DOH ! She thanked me and said she would send a new uniform and give me a £20 discount. It never came and despite many emails to her and a formal complaint to the company, I have been ignored.

I note that a previous client wrote a similar review to this, that he thought there might be some sort of postage scam going on. It seems to be the case. I then complained to Ccnow and they said I had to apply direct to S-P and wiped their hands of it.

DO NOT USE THESE PEOPLE. YOU HAVE BEEN WARNED.

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Loss:
$30
Pros:
  • Politeness
Cons:
  • Only partially fulfilled obligations
  • Only partly fulfilled rebate
Reason of review:
Problem with delivery
Anonymous

Terrible Customer Service

It used to be OK in the past (under a different ownership), and I remember that they were helpful when there was a problem, but now the customer service is terrible. I ordered an item a month ago and it never arrived. They just ignored my emails and I have no proof that the item has been sent at all. I always find it very suspicious when sellers don't answer emails concerning items that did not arrive, as they know that by ignoring buyers they basically invite them to open a PayPal dispute, and who would do that if they had sent the item? I mean, they ultimately hurt themselves and their reputation. I am very disappointed.
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Reason of review:
Order processing issue
Anonymous
map-marker Hayward, California

Taking funds and not completing transaction

I am an avid doll fan and was happy to pay and receive my doll order. Their processor put the transaction through and they grabbed the funds without completing the transaction. I was told my transaction was declined and even though funds were authorized my items were not shipped. To make it worse they did it again. Horrible company! You should not put funds through without completing the transaction. This seems highly fraudulent. Why cant you just order a product and pay for it. Why did they wait so long that they could not capture the funds again? Also why is the customer punished for paying on time when all they are doing is screwing themselves because the authorization fell of it was so long they could not recapture it. I am so angry I never want to see their name ever!
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Reason of review:
Order processing issue
Dineen Tbt
map-marker Ottawa, Ontario

Short Review on June&nbs-04:00;14,&nbs-04:00;2016

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Have no idea who these people are and i have a manualky enterd transaction. Beware i think i'm being screwed.
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Anonymous
map-marker Fort Lauderdale, Florida

Mixed review

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At first I thought I had been ripped off, until they sent me the DHL tracking number. What they do a really bad job of is telling you when to expect delivery. The item shipped from Europe by way of Germany to Pakistan to Ohio and then Florida (wtf), but DHL delivered exactly when they said they would, got exactly what I ordered. I don't know if they would have sent me the tracking number had I not requested it via email, but they answered promptly. Once I could track it my anxiety level went way down. Don't know if I'd do it again but the price was way below everyone else for the same product.
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Reason of review:
Fair pricing
Resolved
Tlaloc Cxm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Monroe, New York

Resolved: They took my money and gave no delivery estimate or transaction info.! SCAM ?

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CCNow - They took my money and gave no delivery estimate or transaction info.! SCAM ?
CCNow - They took my money and gave no delivery estimate or transaction info.! SCAM ? - Image 2
Updated by user Dec 11, 2014

A dvd finally arrived, in a plain padded envelope. No address, no name, no zip code as to who or where it came from !

No invoice inside ! NOTHING ! But there was one tiny number on the postage pre-printed label - "14304" .

This is the zip-code for Niagra Falls, New York. Now we know where it came from and what happens next ?

Updated by user Dec 03, 2014

I now had to order this dvd from another website seller! This is a gift and is time sensative !

They still have not replied in any way shape or form! I am pissed to the max! They have my money. THIS IS FRAUD!

I want a full refund! Not a dvd sometime down the road, if that ever happens, which I doubt! BE FORWARNED. THESE PEOPLE ARE THIEVES, CROOKS, LIARS AND MORE !

They do not answer the phone #s. Emails, or any thing. So do not order from them. They take your money and then you never hear a word again.

Their web site is still up too. It is Rad dvd, a pretty blue page, but a lie!

Updated by user Dec 02, 2014

12-2-14 . Still no reply in any form from these slimeballs.

does any one have a way to resolve this ? They took my money on 11-29-14 ! No info as to ship. date or delivery date or tracking info.

either. It is as if there is no product being shipped.

Just money taken from my credit card ! HELP PLEASE !

Original review Nov 30, 2014
I just ordered a dvd from CCNow a division of Snorrason ehf. Last of the Dogmen dvd, $10.00 plus $3.95 shipping. I have checked my balance and they have taken my money from my credit card. Yet I have no e-mail saying when or where this order will come ! Is this a scam ? The USA Internet police will track them down for me, and the BBB is going to investigate this , so be warned. This is not a joke! We will find you! You will be jailed and fined! This is fraud ! FBI and CIA has been informed as to this may be Interpol Jurisdiction . Waiting for info. and follow up. I will get justice!
View full review
Loss:
$1395
Reason of review:
no delivery or tracking info.

Preferred solution: Deliver product or service ordered

2 comments
Guest

CCNOW.COM

ORDERED MEDICATION FROM ENGLAND BUT RECEIVED MEDICATION FROM PAKISTAN. ENVELOPE WITH MEDICATION WAS GREASY.

LID ON THE BOTTLE WITH MEDICATION WAS CRACKED, SEAL BROKEN, AND MEDICATION WAS COVERED WITH DIRTY COTiON BOLL WITH HUMAN HAIR IN IT. BESIDE BOTTLE IN TH ENVELOPE WAS INVOICE OF $15.OO BUT FROM MY BANK ACCOUNT WAS TAKEN $119.99.

WHAT IS FBI DOING? LETtING THEM ROB PEOPLE WOLD WIDE?

HOPEFULLY SOMEBODY WILL TAKE IN PRISON ALL THOSE SKAMERS.

SHAME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Tlaloc Cxm

HOW CAN I GET MY MONEY BACK ? DOES ANYONE KNOW ?

THIS IS A CRIME ! JUST LIKE A ROBBERY OR OTHER THEFT ! THERE HAS TO BE SOMEONE TO GO AFTER THESE SLIMEBALLS. WHAT COUNTRY IS THIS ANYWAY.

THERE ARE LAWS. THESE PEOPLE ARE STEALING. WE TRUST THE SITES ON THE WEB AND EXPECT THEM TO ADHERE TO THE RULES, BUT THEY SEEM TO GET AWAY WITH IT ANYWAY.

CAN SOMEONE HELP ME ? thanks.

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Anonymous
map-marker London, England

CCNow - Employee Review from London, London

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I know its unprofessional to mention names, so I wont be that crass. I ordered an item, and about a week later, requested an estimated time of delivery, so as to arrange time off work to receive it. The woman I got through to via the Contact Us link was rude, non-descriptive and dismissive, telling me not to ask her questions!!!! What the actual f*@#!!! HER VERY FIRST RESPONSE TO ME WAS THAT SHE DOESNT KNOW WHAT IM TALKING ABOUT, SO CONTACT THE SELLER.... I then said fair enough, could she please provide me a link to the correct site area, to which she responded with, again, Don't know what you're talking about, do not ask questions here at CCNow. Is this how you conduct your business? Surely if you have someone clearly inept and clueless, perhaps having them as a First Point Of Customer Contact is poor business ethic... Ms. DC, you know who Im speaking to, you are weighed, measured, and found desperately wanting! I strongly discourage anyone from engaging in CCNows services. sincerely, Disgusted Customer.
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Reason of review:
Poor customer service
Anonymous

Partial refund

Ordered 2 items from U.S. Army Navy Store but was not happy with them. Sent them right back and was refunded for one. Now can't get in touch with either CCNow or the store! Exchanged an email with someone named Thomas Kowalski one time and haven't heard from him again. Been sending emails for the past week to no avail. No number to call either. Refunds are supposed to take 2 to 10 days but past that already. Shop online all the time and haven't had a problem before. Didn't think they were gonna be crooks. Definitely will pass the word on to others about these folks..
View full review
Loss:
$69
Reason of review:
returned 2 items but was refunded for 1

Preferred solution: Full refund

1 comment
Guest

Same here. No refund on coats returned.

Will call 877226****. Good luck to us all.

Anonymous
map-marker Slough, England

CCNow - Maxi Curve Review

I ordered maxi curve two weeks ago, I got mail confirming my order then a day later I got another mail cancelling my order. Thing is, money was deducted frm my account. N the reason for cancelling was because my bank was not compatible but how then was money deducted??????
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1 comment
Guest

CCNow first checks to see if the money is there in the account. No money is taken from the account until the sender enters the tracking number for the product shipment.

Customers often think the money is taken right after the order is placed but that is not so. And if the package is never received then the money is refunded.

Hanne Dkx
map-marker Lake Worth, Florida

CC now rip off

Never received order or REFUND!!! Have emailed and called several times,,no reply!!!I have given all my order # info and billing info email phone info,,,still no reply,,,DO NOT SEND MONEY TO THIS COMPANY!Why do ihave to enter300 words here after ive given this company all my info and dont think i need to repeat it all again her...this is a consumer complaint just trying to warn others of what is out there!!rip off ripp offripp offripp off ripp offripp off ripp off ripp off ripp off ripp off ripp off ripp off ripp off ripp off ripp off ripp off
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Loss:
$80
Anonymous
map-marker Hyderabad, Andhra Pradesh

Have not received the DVDs which we ordered

We have ordered for dance DVDs with CCnow on feb24th 2013. We have not received the stuff till date. Emailed to them complaining the same so many times but no reply. This is not expected when we pay so much. Some follow up should happen from their side. order no. 228-30-****. Unfair , n non responsive nature . Order History: 24 Feb 2013 - Received 08 Mar 2013 - Order Shipped . Wasting money. Non trusting site. http://WWW,MRWIGGLESHIPHOP.NET. Shipping / Billing Information Shilpa J **************** East Marredpally Secunderabad ANDHRA PRADESH 500026 INDIA Tel: (990) 888-**** Email: shilpa.jandhyala@***.com mrwiggleseb@***.net
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Loss:
$200
1 comment
Guest

Hi even i had the same problem, so what do we do now.........???

Any Idea ....??

tbg
map-marker San Diego, California

Hsin Kuang Herbal Store and Clinic And CCNow Service

YOU GUYS DON'T SPEAK ENGLISH DO YOU ! I TOLD YOU NOT TO SENDME ANOTHER GENERIC EMAIL LIKE THIS. THIS DOES ME NO GOOD.I NEED THIS MEDICATION NOW. NOT IN 3 WEEKS.

YOUR CUSTOMER SERVICE SUCKS AND I WILL NO LONGER BE DOINGBUSINESS WITH YOU OR CCNOW.

AND I AM GOING TO TELL EVERYONE I KNOW WITH EVERY MODERNMEANS THERE IS ON THE INTERNET, PHONE, ETC, THAT YOUR COMPANYAND CCNOW ARE THE MOST INCOMPETENT WORTHLESS COMPANIESTHERE ARE IN THE WORLD AND TO NOT DO BUSINESS WITH EITHER OF YOU.

I MADE TWO ORDERS TWO WEEKS APART FROM EACH OTHER SO THEREWOULD NOT BE A LAPSE OF MEDICATION FOR ME TO TAKE.

I ORDERED THE MEDICATION FOR ORDER NUMBER 219-12-**** THATSHIPPED 7/5/12. THEN I ORDERED NUMBER 219-12-**** THAT SHIPPED7/19/12. BUT BECAUSE OF YOUR INCOMPETENT COMPANIES I AM NOWOUT OF THIS MEDICATION AND WILL PROBABLY SUFFER SERIOUS HEALTHPROBLEMS OF PAIN AND SUFFERING THAT YOU CANNOT IMAGINE.

I'VE TOLD YOU NUMEROUS TIMES THAT I HAVE TO HAVE THIS MEDICATIONFOR MY HEART CONDITION AND THAT THIS IS AN EMERGENCY. YOUR ONLYREPLY IS ANOTHER ONE OF THESE *** WORTHLESS GENERIC EMAILS.

AND I HAVE ORDERED NUMEROUS OTHER ORDERS AND MOST OF THEMWERE LATE OR "LOST IN THE MAIL." YOU AND CCNOW ARE THE WORSTCOMPANIES I HAVE EVER DEALT WITH AND I WILL BE SURE THAT YOURINCOMPETENT WORTHLESS COMPANIES DON'T PUT ANYONE ELSETHROUGH THE PAIN AND SUFFERING YOU HAVE PUT ME THROUGH BYTELLING EVERYONE I KNOW BY EVERY MEANS POSSIBLE NOT TO DOBUSINESS WITH YOU OR CCNOW BECAUSE:

1- YOU CAN'T GET ORDERS TO YOUR CUSTOMERS ON TIME, CAUSING THEM GREAT NEEDLESSPAIN AND SUFFERING.2- YOU DON'T SPEAK ENGLISH AND DON'T REPLY TO CUSTOMERS REQUESTS EXCEPT TO SENDANOTHER *** WORTHLESS GENERIC MEANINGLESS EMAIL.3- YOU HAVE NO OTHER MEANS OF COMMUNICATION. YOU SHOULD HAVE AT LEAST A PHONENUMBER SO CUSTOMERS CAN SPEAK WITH A LIVE PERSON ABOUT THEIR REQUESTS ORCOMPLAINTS.4- THE LIST GOES ON AND ON.

I WILL BE TALKING WITH MY LAWYERS TO SEE WHAT LAW SUITS I CAN FILE AGAINST YOUAND CCNOW. BE EXPECTING THESE LAW SUITS IN THE MAIL AS SOON AS POSSIBLE. (I WILLFIND OUT YOUR EXACT ADDRESS AND OTHER INFORMATION PERTAINING TO YOUR COMPANY)

A VERY UNHAPPY EX-CUSTOMER.TIM B GRAHAM

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Suneet
map-marker Portage La Prairie, Manitoba

Something else was delivered

CCNow - Something else was delivered
CCNow - Something else was delivered - Image 2
What the *** is this? Check the images BELOW ASAP. The first image is of the gift I actually ordered and is displayed on the bloody website and the other images are of the product that was actually delivered. WTF is this? I was charged $34 for this?? I could have paid $10 for the whole thing THAT WAS DELIVERED including the chocolates instead I PAID $34. You guys are cheating customers by displaying beautiful pics and ACTUALLY SENDING *** STUFF which is no where near to the image. Just send someone to the house and take your *** flowers back. I want my money back ASAP OR I AM FILING SUIT AND COMPLAINING TO BBB ASAP. This is the last time I ORDERED FROM YOU GUYS. THIS IS THEFT AND CHEATING AND BBB WILL BE VERY INTERESTED IN THIS. I AM GIVING YOU 24HRS TO REFUND MY MONEY OR ELSE WATCH WHAT I DO. THIS IS PATHETIC I AM DISGUSTED THAT YOU HAVE SUCH *** VENDORS WHO DO NOT DELIVER ON TIME AND THEN THEY SEND OUT CHEAP PRODUCTS. CAN YOU JUST LOOK AT THE > PICTURES AND TELL ME ARE THEY ANYWHERE CLOSE TO WHAT WAS DISPLAYED ON THE SITE?? HOW DARE YOU CHARGE ME FOR SUCH A PRODUCT.. I SHOULD HAVE ORDERED FROM SOMEWHERE ELSE. I HAVE ALL YOUR EMAIL CONFIRMATIONS AND ALL THE QUERIES I MADE AND I AM GOING TO BBB. THE BUREAU WOULD LOVE TO TAKE IT UP. REPLY ASAP AND REFUND MY MONEY. THIS IS ***. I am waiting for your reply before I file a complaint here at : http://www.bbb.org./canada/SitePage.aspx?id=e3275d87-9678-*f61-a5a4-4e47b63f8795l. FOR CANADA AND FOR USA https://www.bbb.org/consumer-complaints/file-a-complaint/nature-of-complaint/ ... I am giving you 1 last chance to correct this mess. THIS IS NOT DISPUTE ITS A SIMPLE CASE OF CHEATING AND FALSE ADVERTISEMENTS. I DO NOT CARE THATS ITS THE VENDORS FAULT HE IS YOUR *** VENDOR YOU SHOULD KNOW THAT HE IS CHEATING AND DOES NOT HAVE THE *** QUALITY TO SELL THESE PRODUCTS HE JUST *** PASTED AN IMAGES COPIED FROM GOOGLE.. I PAID YOU AND I WANT MY > *** MONEY BACK ASAP. OR I SWEAR I AM COMPLAINING TO BBB AND WRITING ALL OVER WEBSITES THAT PROMOTE YOU. I HAVE ALL THE TIME IN THE WORLD TO DO THAT. 48HRS BEFORE YOU REFUND MY MONEY OR WAIT AND WATCH WHAT I DO TO YOUR COMPANY. YOUR VENDORS YOUR FAULT, U CHARGED ME NOT THEM SO PAY UP IN 48HRS. > > IRATE CUSTOMER... This is what your site sells..This is what I ordered my number 204-999-****
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Loss:
$34
7 comments
Guest

I better be a satisfyed customer after reading all this. If 5 ppl say "She's a ***" then it must be true!! Im reading a lot of complaints...

Sincerely,

A Suspenseful Consumer

Guest

this company sends out fake products

Guest

they refunded my money..great service..will continue doing business if they sell what they show..but still great service

Guest

now they r deleting my comments...this is a scam ..i m posting it everywhere :(

Guest

Contact BBB better business bureau file a complaint against them. this is cheating they have to refund our money.

I M WAITING FOR 24 MORE Hours after that I am taking action. their vendor in india is not at all good... they should change it.. moreover whatever they are showing the product that is delivered it nowhere near it.just a cheap product..

never order from here..

my friends and alot of my family members order stuff and some use this website but nw they wont.. :(

Guest

i placed an order from the same company which was supposed to be delivered yesterday but it has not been delivered.and they are not responding to the calls or emails.:(

Guest
reply icon Replying to comment of Guest-430327

Did you recieve your product?

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